Effective Date: September 2025
Welcome to Tomas Strategies. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing this site or engaging our services, you agree to be bound by these Terms and all applicable South African laws, including but not limited to the Consumer Protection Act, ECTA, and POPIA.
If you do not agree with these Terms, please do not use our website or services.
1. Company Overview
Tomas Strategies is a digital marketing agency based in South Africa, offering services such as social media strategy, content creation, community management, digital advertising, analytics, and influencer campaigns.
2. Use of Website
You agree to use our website lawfully and not in a way that infringes the rights of others or restricts their use.
You may not:
- Interfere with the site’s operation or security
- Attempt to access restricted areas without authorization
- Use the website to distribute harmful or unlawful material
3. Our Services
- All service details (scope, timeline, cost) will be agreed upon in writing.
- Tomas Strategies reserves the right to refuse or terminate services at our discretion.
- We may collaborate with third-party providers to deliver components of our services.
4. Client Responsibilities
By hiring us, you agree to:
- Provide accurate and complete information
- Respond to requests within agreed timelines
- Secure all necessary rights and licenses for content you provide
5. Payments
- Payment terms will be outlined in your proposal or invoice.
- Payments are due on the dates specified.
- Late payments may result in service suspension or late fees.
- All fees are non-refundable unless stated otherwise in writing.
6. Intellectual Property
- Any materials, campaigns, or assets developed by Tomas Strategies remain our intellectual property until full payment is received.
- Upon full payment, you receive a license to use the final deliverables for your business, unless otherwise agreed in writing.
- You may not resell, reuse, or redistribute materials without our written consent.
7. Confidentiality
Both parties agree to keep all confidential information shared during the course of the engagement private and not disclose it to any third party, unless required by law.
8. POPIA Compliance
We comply with the Protection of Personal Information Act (POPIA). By using our website or services, you consent to the lawful processing of your personal information in accordance with our Privacy Policy.
You can request access to or correction of your personal information by contacting us directly.
9. Third-Party Platforms
We may use platforms like Meta (Facebook, Instagram), LinkedIn, TikTok, or Google to execute campaigns. We are not liable for outages, policy changes, or errors originating from those platforms.
10. Results Disclaimer
We do not guarantee specific results such as follower growth, leads, conversions, or sales.
Marketing outcomes can be influenced by many variables, including budget, market conditions, platform algorithms, and customer behavior.
11. Limitation of Liability
To the maximum extent allowed by South African law:
- Tomas Strategies is not liable for any indirect, incidental, or consequential damages.
- Our total liability will not exceed the total amount paid by you for the services in question.
12. Termination of Services
- Either party may terminate an agreement with written notice.
- Fees for work done up to termination will still be due.
- Tomas Strategies reserves the right to suspend or terminate services in case of breach of these Terms or failure to make payment.
13. Amendments
We may amend these Terms at any time without prior notice. Continued use of our services or website implies acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.
15. Contact Us
Tomas Strategies
Durbanville | Western Cape 7550
📧 Email: info@tomasstrategies.co.za
🌐 Website: https://tomasstrategies.co.za